Skip links

Questions

Common Questions About Online Donations

Frequently asked questions

We use secure and encrypted payment methods to guarantee the safety of every transaction. (Orange Money, Moov Money, Sama Money, Visa , Master cardetc… ).

Yes, our platform supports international donations. You can receive donations from all over the world.

Funds are generally transferred to your account within a few working days, depending on the payment method chosen by the donor.

We charge a small fee to cover transaction processing costs. These fees are clearly indicated when donations are received.

You can access an online dashboard to track your donations in real time and generate detailed financial reports.

On opening a DONATION

To open a kitty on our platform, an NGO must first register as a partner. Once registered and approved, it can create a kitty by providing information about the project, its fundraising objectives and other relevant details.

Our NGO partners can open kitty funds for a variety of projects, such as emergency campaigns, community development programs, educational initiatives, disaster relief efforts and more.

We offer no-cost fundraising solutions for NGOs. This means that our NGO partners can open kitty accounts with no up-front costs, enabling them to raise funds efficiently and transparently.

Once a kitty has reached its target, or at the end of the fundraising period, the funds raised are transferred directly to the partner NGO's designated bank account.

Yes, our platform offers real-time tracking of kitty progress and donations received. NGO partners have access to customized dashboards where they can monitor contributions and the performance of their fundraising campaigns.

On the DONATIONS

Yes, you can make an anonymous donation if you wish.

We accept a variety of payment methods, including Orange Money, Moov, Sama Money, Visa, Mastercard, and others.

No, you can make a donation of any amount - every contribution counts and is greatly appreciated.

Yes, you can specify the program or project to which you wish to allocate your donation during the donation process.

Yes, you will receive a tax receipt for your donation, enabling you to benefit from tax advantages in accordance with current legislation.

On the reception of DONATIONS

Once you have made your donation, you will receive confirmation by e-mail or SMS with details of your contribution.

Yes, we provide regular updates on the use of funds for each of our partner NGO's programs.

You'll need to provide personal information such as your first and last name, address and telephone number, as well as choose the specific program to which you'd like to contribute.

Home
Cagnottes
Questions
en_GB